The Adam Air Malang Office in Indonesia provides advice and assistance to passengers on the airline's baggage policy. Every passenger has a defined baggage allowance depending on their ticket and destination. Baggage for carrying on is subject to size and weight limits, but allowances for checked baggage are variable and might be charged extra if it is overweight. The office provides travelers with information on charges for excess baggage, prohibited items, and special handling of fragile or oversized bags. Passengers are recommended to call the Malang office in advance to ensure they comply with all baggage regulations and avoid any hassle at the airport.